Computer Literacy Training in South Africa - Basic computer literacy courses

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Basic Business Behaviour Training Course                                                        Enquire here

The Basic Business Behaviour course is offered as a one day course (Introduction) or as a three day course (Standard).

 

Course Outline of the 3 day course

  • Just what is it like being in business

  • How to enter a business building, with confidence

  • How to greet a customer in your office (even if it is not your job)

  • Business is a team game

  • The golden rules of answering a telephone

  • What image is expected of a businessman or businesswoman

  • Dressing for business

  • Behaviour in various office situations such as:
       
    in the tea room / canteen
    in reception
    in the boardroom
    in an open plan office
    in your own office

  • Appropriate behaviour at lunch meetings

  • How to attend presentations

  • Asking the right questions

  • Getting to know your rights

  • Sexual harassment and innuendo

  • Getting on with your boss

  • Getting on with your colleagues

  • Addressing grievances

  • Telephone etiquette

  • Email etiquette

 

 

Make enquiry about this course here

 

All of our courses are completely adaptable and can be changed to suit your company. Thus the course alongside are merely the standard details which are normally used as a starting point.

2KO International